Work

View examples my previous work, including design projects and more detailed case studies.

Case studies

Discoveries | Information architecture | UX design | UI design

Discovery-led approach to revolutionise a failing app

Implementing a strategic programme of user-centred research and product processes to transform an underperforming product.

UX strategy | Information architecture | UX design

User-centred website redesign

Over an 8-week period, we redesigned websites to tackle identified user challenges related to content structure and navigation.

Component libraries | UI design | Accessibility

Bringing a component library to a historic codebase

A component library to enhance user experience, streamline design and dev processes, and meet NHS accessibility requirements.

User experience design

The work that goes into creating a final experience and UI is much more than is seen in the final deliverable. I love working in the details behind the scenes to unravel complexity in order to create the final solution.

Whether I’m running workshops and collaborating to understand the problem, speaking to users to understand their needs and mental models, crafting new user journeys from scratch, or reviewing existing ones, these are some of my favourite parts of the process.

Graphic design

15+ years experience as a graphic designer has proven a valuable asset in the field of UX. The skills I’ve honed in visual and communication design translate into creating visually appealing, user-friendly interfaces that convey information with clarity. I understand the significance of branding and maintaining consistency across touch points to ensure a cohesive user journey.

Get in touch

If you have a project you think I’d be a good fit for, please email or reach out on LinkedIn.

vickihiggscreative@gmail.com